Advance Payment / Deposit

Upon placing the order, an advance payment of 10% of the total order amount is charged. The advance payment will be refunded only in case of cancellation made within 3 days from the date of the order. After this date, the advance payment will not be refunded in any case of cancellation.

General Cancellation Fees

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Regular Season Cancellation up to 14 days before the arrival date – no charge. Cancellation between 14 and 7 days before the arrival date – a charge of 50% of the order value.

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Peak Season (July–August, Jewish Holidays, and Festivals in the Galilee) Cancellation up to 21 days before the arrival date – no charge. Cancellation between 21 and 7 days before the arrival date – a charge of 50% of the order value.

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Last-Minute Cancellation In case of cancellation 7 days or less before the arrival date, the booker will be charged 100% of the total order value.

Last-Minute Booking An order placed 7 days or less before the arrival date will incur a 100% cancellation fee in case of cancellation. In case of no-show or failure to comply with the terms of the agreement, the credit card provided upon booking will be charged 100% of the total order value.